How does it work?

click and collect travel money

01

Select

Select your currency and amount. Always make sure you have selected the correct currency for the country you are visiting!

02

Confirm your exchange rate

Our innovative technology allows our travel money rates to move with the market optimising the savings we pass on to you so once you confirm your order you fix your rate.

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03

Select a Collection Date

Pick a date and time slot that is convenient for you to collect your currency from our central London branch. Look out for the automated emails from our system informing your currency is ready for you to collect

04

Payment

You can get to pay via bank transfer or debit card. We can only process your order once we have received cleared funds

international payment
Sterling London Branch

05

Delivery to our London Branch

Once your currency order has been processed in our main cash centre it will be delivered to the central London branch.

06

Ready for Collection

Once your travel money order is in branch, you will be notified by email that your currency is ready for pick up. Please remember to bring with you your payment card (if you opted to pay by debit or credit card) and your photographic proof of ID (either a photographic drivers license or passport will suffice) Please remember you cannot collect on behalf of someone else and an electronic signature will also be taken upon collection at branch.

collect at store

Click and Collect Currency for Sterling FX

Although being a branch operation in London, we have heard far too long from customers who had to wait days for foreign currency to arrive at their banks or foreign exchange bureau for currency to arrive and also at a terrible rate of exchange.

We wanted to provide a quick and seamless solution for customers to be able to buy the currency that they need online, fix the exchange rate and simply pay with a payment card or bank transfer. We could then ensure the currency would be ready for them to collect as early as later in the afternoon or the next working day.

The solution is live, you can now order your currency quickly and easy online and arrange a collection at our branch on a day that suits you. The currency order will get processed by our cash centre which is then sent directly to our branch. Once we have received the package in the branch, we can then release this to you with photographic ID and please also bring the payment card that you paid with.

Where is your click and collect branch located?

Our branch is based in the heard of the west end on Edgware Road in W2. The branch is equidistant from both Marble Arch and Edgware Road tube stations. Please click here for more.

Why should I consider using the travel money click and collect service from Sterling FX compared to walking in branch?

Although our branch does hold most currencies in stock, in some cases, if there are fast moving currencies, we cannot always guarantee that stock will be available. Therefore, by placing a click and collect currency order, we will ensure that you receive the currency that you require with the complete amount that is needed. All with a fixed low cost exchange rate. Simple!

How quickly can I receive my click and collect currency order?

You can receive your click and collect currency order as early as later in the afternoon, if your order is placed in the morning, or the next working day for collection from our central London branch in W2. Please note we must have cleared funds before being able to process your order in our cash centre.

I have placed a click and collect order but I cannot collect it on the day that I have selected. Will it be available for me to collect the following day?

Yes certainly, if you are not able to collect your travel money on the day you have specified, you will still be able to collect it the following day.

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contact sterlingfx

105 Edgware Road, Marble Arch, London, W2 2hx

info@sterlingfx.co.uk

+44 (0) 20 77 23 3000